In February I went to Aspen Dental for a checkup. It had been a while so I expected some things to need attention. After the initial consult they put together an itemized estimate that was around $1900. I prepaid $750. The rest was supposed to be covered by insurance. Today I got a bill from them showing:
- 1900 original amount
- 200 paid by ins (WTH?!)
- 500 ins discount (Double wth?!)
- 750 prepaid by me
- 420 in “insurance does not provide benefit”
My first reaction is that I was given a bad faith estimate. Nothing has changed about my insurance so I see no reason for this code to suddenly appear as not covered.
I called their billing line and left a message.
Can this be right? Can they just change the price after I already prepaid my part and accepted service?
Submitted April 05, 2021 at 06:47PM by tenkindsofpeople https://ift.tt/3dGNTnz
