Updating from this post:
So I called back the finance company today, maybe my luck, I got the same lady who was being understanding on Friday.
She did some research on my account, and saw that as soon as my payment for one month was declined, I paid immediately to keep up to date.
She noted that I had paid on time every day, and that I had no issues with them.
her manager approved to remove the finance charges, since my payments were not a habitual issue and this all arose from one payment glitch over a 24 month term.
don't get me wrong, it took about over an hour in two phone calls pleading with them to hear me out.
A few times I felt myself losing my patience and had to remind myself the lady on the phone is just an employee doing her job, I kept telling myself 'catch more bees with honey than vinegar'
Anyway, thanks for the advice. Two lessons I have learned:
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Interest free finance, DONT DO IT, if you do it, make sure 100% that all payments are on time, make the payments before the due date and VERIFY they have been completed, and make sure the balance is paid before the due date. One small error can cost you thousands and thousands.
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when you have issues with these types of companies try to be nice and understanding, be humble, don't blame them completely for the situation. The person you're speaking to is just doing their job and hopefully trying to help you. Explain your situation and plead nicely that you cant afford the charges, and you need their help.
Thanks again r/personalfinance now I just need to decide what to blow the $2.5k of finance charges I just saved on :p
Submitted June 05, 2017 at 03:22PM by ButtGardener http://ift.tt/2rMmt99
