I should start I'm in the U.K, if this is the wrong sub I apologise but I've seen the wonders you guys have done to help others and I've begun to really struggle.
So in late September i awoke to find a sum of £250+ had been removed from my account by my utility company, immediately setting me into my overdraft (luckily got it covered) so I immediately got on the phone to a representative who told me he can't understand why it's happened and apologises, the standard stuff.
A few weeks later he then tells me we can reverse the order, but another week passes and I receive nothing.. in still ringing and emailing throughout this, he then tells me they will send a cheque out, another two weeks pass and I receive nothing and now he has told me they plan to pay it directly into my bank, once again a couple of weeks to nothing. I had originally opened a complaint, but after the direct payment process I closed it. ( I now feel like an idiot)
This side of Christmas that money is hella important and is direly needed. It's to the point where I think my time should be compensated at this point.
Thanks again for any help.
Submitted December 04, 2017 at 06:44AM by TheIrithyllViper http://ift.tt/2BwzNjD
