Per post title, my wife and I had a company come out and go in our attic and identify a leak in the roof. Over the past 2 weeks they sent out a team without us being home, without letting us know they would be coming. The contract states "back right section" of the roof, assuming you look from the front of the house. Apparently the work team looked from the back of the house and replaced the section on the opposite side. To clarify, the section of roof that was repaired is not the section identified initially, specifically where we had seen water damage. Cost was $975.
My wife texted me at work (she was also at work) and said they had come and finished - unschedule - so I paid via paypal. When I got home, I realized the mistake. What should my course of action be? In the morning I plan to contact paypal/discover and stop the payment I made, then follow up with an email for written record and a phone call. Any advice would be greatly appreciated.
Thanks guys!
Submitted August 21, 2020 at 10:12PM by CheeseburgerTornado https://ift.tt/3hqga2o
