I bought a house in 2015 which was 10 years old.
After about a year, the double pan windows started accumulating moisture and the latch mechanism started failing. It would have cost me $400 in parts and another $200 in labor. Contacted the manufacturer and they said I am still covered under warranty and they even sent a guy to replace all of it, all for free.
Also since last few months, all the faucets and taps around the house started leaking gradually. I have been putting this off for a long time. Looked at Home Depot for parts which would cost me $170. Called Delta and they said they have lifetime warranty on their parts. Even though leaks are not covered under lifetime warranty, they would still send me free parts as a courtesy ($170 and free shipping). The entire phone call lasted 4 mins and I didnt even have to ask for free parts, they just expect to give it out to you.
So before going to home depot, try calling your manufacturer's support first.
April 03, 2019 at 04:51PM
