This is a follow-up of sorts to my previous post where I thought everything had been resolved.
In yesterday's mail I received a collection notice from Grant Mercantile Agency (is ID'ing them by name okay? I'll remove their name if Mods disapprove) showing a Principal amount of $0.00, because I'd paid the bill in full in June, but with Interest of $15.38. So the collection agency is claiming I currently owe them $15.38. ("Because of interest and other charges that may vary from day to day, the amount due on the day you pay may be greater.")
I immediately called the radiology center where I'd paid the bill in June but their A/R people had already left for the day, so I got A/R's direct number and am planning to call them this morning.
I'm hoping A/R will call the collection agency and tell them to knock it off.
But it's also entirely possible that this is something I may need to do myself.
So, that's the question.
If I do have to call the collection agency myself and IF they're not willing to acknowledge that this is clearly a computer error and just zero out the account, how do I fight this? What do I tell them? Other than "fuck off, you shady cunts". Because that would not only not be polite but counterproductive as well.
And I'm certainly not paying interest on a bill that I've already paid in full.
Update: I just spoke to A/R, told them the collection agency was charging me $15 interest on a $0.00 bill, and they agreed that that's not right. They're going to send me a $0.00 statement, and said they will also contact the collection agency to let them know the account has been settled. I guess I'll have to wait to see if the collection agency is willing to play ball, or if they'll still try to get a slice of my pie.
Submitted July 20, 2018 at 09:46AM by 626Aussie https://ift.tt/2mxPHVM
