My wife and I decided to load up our 3 kids in a prius and road trip from CO to TX for thanksgiving. Had a great time. We needed to be home by Monday, and with 3 kids it's easier to travel while they sleep, so we left TX at 6pm with the plan of driving through the night. Unfortunately we struck a coyote at 3:30am and left us stranded 160 miles from the nearest decent sized city.
No problem, we've got full coverage insurance on 4 vehicles, including our newest one; this 2010 Prius we just purchased 2 months ago. But when we made the call, they told us we only have liability?! That's impossible.
They said they'll launch an internal investigation on the original phone call, which my wife and I are 100% sure we said full coverage, but that will take a few days starting Monday (they don't investigate on sundays).
They won't tow. They can't provide us with a rental car either. I've limped the car 8 miles to a small town with no rental services. I need to go 160 miles to the nearest larger town to get a rental and a uhaul dolly to take my car back to CO.
So I'm highly considering leaving my family in a broken car and hitch hiking all 160 miles to get a rental.
Needless to say, I'm so angry at progressive that I'd like to know what I can do?
Submitted November 26, 2017 at 07:22AM by RickDLetsDraw http://ift.tt/2BlUsYy
