Hi Experts,
I had opened a Credit card account with Bank of America two months ago. I was told that it would take 7-10 days to get the cards while i was awaiting to receive my cards, i got a call from BoA fraud department that they have detected fraudulent activity on my card , I called them back and told them that it indeed is fraudulent since I have just received the approval letter and not the cards itself. As per them the card was present at the time of transaction of 468 $ on target store. I asked them do you they have tracking number if they can see which date card is delivered on my house address, they told they send it through normal mail so they don't have any tracking, I asked them they why did they let transaction go through without card activation, the customer service said they allow first few transactions for convenience, Anyways she opened my claim now after 2 months the BoA denied my claim stating that the card was present at the time transaction and I am responsible for this amount. need your help/advice to see what other steps can I take against the bank in order to correct it as I am the victim of fraud here.
Submitted July 29, 2017 at 12:17AM by mpbnrocker http://ift.tt/2tRrXSt
