First time living alone with my partner in our own home, the property is rented out to us by a big company that rents out our entire estate. A couple months ago we started having issues with our integrated fridge/freezer, the freezer was not closing causing air to get in and was freezing over the drawers, it got to the point when trying to open the drawers to get food the drawers began to crack as they’re crappy plastic, this happened with all 3 drawers. We called the company who we rent from and they sent someone out to defrost the freezer, the guy literally said “I get so many freezer jobs a day because of how they’re built and because they’re integrated”. The guy defrosts the freezer all is well again and not had issues since. Fast forward a few weeks I get an email from our rental company stating we owe them £200 to replace the freezer drawers as they’re all damaged, I disputed this and said this wasn’t my fault I tried to open the drawers and because they was so frozen over and frail they just cracked. They responded saying they was damaged due to excessive force and it needs to be paid.
I guess my question is, do I have to pay this or can I just go out and buy new drawers and tell the rental company I have replaced them or will they not accept that? Sorry if this is a dumb question like I said this is our first time living alone so I’m not sure how to handle this.
thanks in advance for any help!
Submitted December 03, 2021 at 06:36AM by zuessy https://ift.tt/3IhG6eo
