A little while back, we were approached by a roofing company. Yes, I’m aware that door to door roofers are the worst, but I got a good vibe from this guy. We file a claim and the insurance company fully approves a new roof.
Tuesday (9/7) the roofing job begins. About an hour into it, they’ve taken off the roof cap vent that runs along the apex of the roof and most of the shingles and underlay on the back side of the roof. Then it begins to downpour…
Long story short, we have water damage because the roofers weren’t ready to tarp it when the shower popped up.
They finally got the roof tarped, waited out the storm, and then finished the rest of the back half of the roof before cleaning up and leaving to come back Thursday.
The roofing company has assured me that they will do everything to make this right. They brought ServPro out to assess and we’re looking at a lot of insulation replacement, drywall cutting, carpet pad replacement, dehumidifiers, fans, etc.
We also had a second mitigation company come out and assess the damage and they were in-line with ServPro.
Ultimately, I’m trying to figure out how to handle this. Do I get my insurance company involved since the original claim was for the roof and this damage is from the roofing company? Do I withhold funds from the roofing company until they’ve completely paid for the mitigation and repairs?
Would love to get thoughts
Submitted September 09, 2021 at 08:20AM by RRunner316 https://ift.tt/2VrE87s
