Basically the title. My loan was held by Company A which has two offices in the USA. My loan was "sold" from Company A location 1 to Company A location 2. My mortgage was not auto paid in December so I logged in to ask what was up and the representative on chat told me that I do not need to make any payments until 2/1/2022 to let the loan "settle". What the heck does that mean? I confirmed that on 2/1 I will owe only one months payment, not three (dec, jan, feb).
I kept the chat logs for record keeping should I need them but this is all very weird to me.
Edit: I should add that in my new loan portal (old one is inaccessible) I am currently locked out from making a payment.
Submitted December 06, 2021 at 10:36AM by Alright_Hamilton https://ift.tt/3dn7CJ1
