I’ll make this as quick as I can, each month I send $700 to someone as my half of our living expenses. July 1, I go to my Citizens bank acct and using Zelle as always I send the payment. I got an alert that my payment failed, NBD I’m probably in a bad area. I try 3 more times, 2 of which failed and 1 finally sent. I get emails of the 3 failed $700 payments. Ok cool. Nope, wake up the next day to $2100 being out of my account. I call the bank (because it wasn’t deposited in the other persons account)and was told “The money hasn’t reached the other persons account, it’s in a dark place, like where the missing sock in the dryer goes! It’ll be back in your account in 3 business days, even though the payments failed this is just what Zelle does”. Ok whatever. So I stew on what she said to me and called back the next day because I felt I needed to. I was told “my colleague was correct you should have the money back in your account by July 7th If not give us a call. Well….yep nothing put back in my account. I then call them on the 7th only for them to file a claim. I leave for vacation in 8 days…. A claim can take up to 10….wish me luck and oh yea ……Thanks Citizens/Zelle
Submitted July 08, 2021 at 06:54AM by CMarie0910 https://ift.tt/3hruSbQ
