Going to keep this as short as possible. Got into a car accident in September of 2019. I live in Michigan (no-fault state) and at the time of the accident unlimited PIP was still mandatory. I broke my wrist/hand and have been temporarily disabled since 2020 after my first surgery revealing further injuries, next surgery is this March. All related medical bills are paid in full through my auto insurance. I had no issues with billing until my first surgery (Aug 2020), where they decided to bill my work insurance instead of the auto they've been billing for a year. I called on 3 different occasions to fix it (they said they had no record of me calling the first two times.) Third call was after I received a final notice. They told me that my auto insurance denied payment when requested, but when I spoke to my adjustor, she said she never even received the bill in question. Took about 3 months (and my adjustor leaving 2 emails and 2 voicemails that were never returned) for them to get back to me, but they did finally send it to my adjuster and it was paid in full. The hospitals radiology service also billed the wrong insurance. I called to let them know, and they told me it was placed under review and I will be contacted with the outcome. I also sent the first (and only) bill that was mailed to me back with the correct insurance info written on it, and recieved no further communication or bills. I assumed it had been taken care of, silly me.
Today I received a collections letter (dated Feb 4th) for the radiology bill in the amount of $120. I have not changed my address, phone, or anything that would have made them unable to reach me. I received one statement, about a week after my surgery. No final notice, no call, nothing.
My questions are, who should I be calling first, and what do I do if they give me the run-around again? I have dealt with collections in the past two seperate times for valid bills and paid them off immediately, upon written agreement that it would not be recorded as a delinquent account on my credit report. I would very much like to NOT have to go through the process of disputing this on my credit report later on, especially for something I don't owe, and have made very clear efforts to provide them with the correct info.
Any advice would be appreciated, thanks in advance.
Submitted February 10, 2021 at 06:20AM by Kpruu1014 https://ift.tt/3jCRqWA
