So yesterday rolled around, and I went to pay my landlord rent via Zelle instant payment with my Ally checking account. Just like I did for the last several months. My rent is $840/mo for reference.
I got an error something to the effect of "you have exceeded the daily limit". I checked and sure enough, the limits say $500 for an instant transfer, per day. Except I know this wasn't always the case, I've been paying the same rent.
So I google it and find this post from 1 year ago by /u/sallythetimid.
I called Ally and the Customer Service rep (Judy I believe, nice lady) said that due to the increase in fraud, they limited it to $500 "temporarily".
I am guessing that this is a holiday thing, but seriously, Ally could program their fraud detection a bit better. If I for example am repeatedly sending the same amount to the same person, there should not be a safety blanket on that transaction. I get that reversing these instant transfers is a hassle for the bank, and I am not a programmer, but I find it hard to believe Ally can't develop a smarter fraud detection system for Zelle.
Submitted December 02, 2020 at 08:21PM by colenotphil https://ift.tt/2KTabaG
