Unfortunately I am dealing with Identity theft and it is ruining my life, not sure where to turn as I've spent countless hours on the phone with the banks and 3 credit bureaus to no avail.
I made sure to place both a freeze and credit fraud alert on my identity with all 3 bureau's. Since the freeze and fraud alert I've had multiple inquiries, also a Verizon account opened in my name with 3 lines. I do not have any verizon phone's...
Here's where the problem lies - when I setup the credit freeze I created PIN #'s, however, the PIN # only needs to be used when calling the bureau's. You can unfreeze directly on their website's without the PIN.
Somehow they are just going to the credit bureau website and click forgot ID/password - I believe they need to enter birth date and social and change the password. They update the account to their email/security questions and unfreeze then apply for accounts. They can also update the fraud alert contact # once logged in as well. It does ask for a security question, but somehow they are changing it and locking me out.
This has been ongoing issue... When I called transunion and told the guy I was locked out of my account and didn't know the security question answer because they changed it he just asked for my birthdate and social then gave me the answer to the security question. So i reset my password logged in, and the email/security question that was on my account wasn't mine but a similar email to mine. I'm not sure how this was initially changed? But seemed super easy to get transunion to just give me the answer to the security question...
I keep getting calls from banks to discuss my credit applications and thanking me for removing the credit freeze...
Not sure where to go from here, anyone had a similar experience?
Submitted January 08, 2020 at 06:37PM by Spenoli https://ift.tt/37MkaVn
