So timeline:
Pixel 3 comes out and Verizon is running a promo buy one get one free. Little did I know it had to be with a new line. So I add my sister to the line and get a free phone for my wife, and I get one too. So now 3 pixel 3 in my account.
Family dispute and my sister moves out from my house and removes her line. My bill is increased by 500. I was able to recover the phone and go to a Verizon store to check if I can do something about my now 800 bill. Verizon associated can't get the bill lowered but added the phone back to my account but with a ghost line¹. Seeing if I can get a hold of customer service on the phone later (iPhone 11 launch date so the lines are flooded. My bad timing)
Later in the week I get a hold of finance and they can make the bill stretch for 6 weeks 140 a week². I agree but I never see the change in my account to pay the 140. I wait another week to see if I would be able to pay 140. But my account still says 800. Forgot about it for another week and my account now says 1300. 500 added because of the ghost line I added.
I don't really have the finance to pay more then 140 a week. Living barely paycheck by paycheck because of lower hours this year (work in the RV industry) then years past.
I honestly don't know what my next moves should be. I'm thinking of definitely switching over carriers. But I don't know how much this bill will affect my chances of doing so
¹:The phones screen is very cracked so trading it in was not going to help the bill at all. If I recall it was worth less then 100.
²: Because the phone was a part of the promo it was a forced buyout and nothing can be done about it unless I can get my sister to return the line back to Verizon. I asked her but she is not willing to cooperate.
Submitted October 21, 2019 at 06:56PM by mendoc https://ift.tt/2N2UlYu