I noticed today while helping my girlfriend with her taxes something kind of annoying. I told her to use Turbo Tax Free File but it turns out there is a difference between the "Free File" and "Free" version of the software. If you start on Turbo Taxes website and enter the free web version of the software it will set you up just like the "Free File" version does. This "Free File" version is the one I accessed directly through the irs.gov website. The difference being that when she reached the point where she fills out her educational expenses the software tells her she will file her taxes wrong if she does not pay for Turbo Tax Deluxe for $40. This does not happen in the "Free File" version I was using. I tried to get her to access Turbo Tax through the irs.gov website like I did but it just redirected her to the "Free" version she was using before. Only by clearing her return, then accessing Turbo Tax through irs.gov was she able to get the the "Free File" version and not be harassed to pay $40.
Seems slimy to me, especially for a reputable banking software.
Submitted February 01, 2019 at 08:56PM by GalacticDA http://bit.ly/2t0UoKI
