I went to the ER (Kaiser). Two weeks later I moved. I had mail forwarding in place starting a few days before I moved just to be sure I didn't miss anything. A few days after moving I went on vacation for three weeks, during which I had my mail held. A week into my vacation I also changed my address with Kaiser over the phone. I came home and got a bill from kaiser for the ER visit (I now see that a portion of the amount said past due, but while plowing through my 3 weeks of mail unfortunately I missed this detail. I also think a bill must have been lost somehow because I don't have a first bill, only one that says past due). I mailed Kaiser a check immediately. They cashed it. Now exactly 2 months after going to the ER I just received a bill from a collection agency for the money I have already paid to Kaiser. (Holy shit, that was fast. They couldn't call or something before sending it to collections??)
I am going to call Kaiser tomorrow when their billing department opens, but is there anything else I should be doing? Is there a way to get this fixed so it does not impact my credit? Am I supposed to pay the collections agency immediately (it is not a large bill, I can pay it for a second time if I have to), or do I need to dispute it somehow?
I am so happy this happened after my mortgage went through. I have heard many other reports of hospitals sending things to collections at the drop of a hat but this still caught me completely off guard. Thanks in advance for any advice!
Submitted September 12, 2018 at 02:09AM by paidbillcollections https://ift.tt/2QqQ8ir
