So I'll preface this by saying I am aware that the Sallie May Barclaycard benefits changed a few months ago and are no longer what they used to be. However, they still have at least 1% cash back on all purchases with higher %'s on a few categories.
I've had my card for several years and occasionally redeemed points, the results of which never gave me pause. It's been several months since I've last redeemed anything, so I decided it was time.
My last month's statement was $3,700 which would mean at least $37 cash back at 1%, which I knew would at least get me above the minimum $25 needed. My cash back balance was actually at $355, so this was potentially going to get me to $400 cash back. However, even with the new "balance" of $400 cash back, the online portal is saying I am only eligible redeeming $4, which they won't even do since the minimum redemption is $25.
I contacted Barclaycard and they said I needed a cashback "balance" of $2500 to redeem $25. But if I only got about $37 of "balance" from a $3,700 of actual purchases, that would mean I would need to make $250,000 worth of purchases to have a "cash back balance of $2,500". And if that $2,500, "cash back balance" only redeems me $25 from my original $250,000, that would be 0.01% cash back, not 1% cash back, right? Am I missing something stupid?
Here are some screenshots from the various pages of my account portal
TLDR: Sallie May Barclaycard has at least 1% cash back on all purchases. Last month's statement was $3,700 dollars, but only getting $0.37 redeemable cash back, which is 0.01%. What is going on here?
Submitted April 27, 2018 at 10:51PM by anotherep https://ift.tt/2Hy1SPj
