I leased a car from a Hyundai dealership and when my lease was up, I was told by the dealership if I leased a new car that day, they would waive the Wear and Tear fee on the vehicle I was turning in. I went home happy with a new Hyundai Elantra lease and a perfect credit score.
Months later, I received a letter from Hyundai Motor Finance (HMF) saying I owe a $629 Wear and Tear fee. I promptly called the dealership and was assured they would be paying the fee to HMF and I would have nothing to worry about and I would never hear from them again.
Another few months pass and I start receiving multiple calls from the same number and finally answer, it was the Collections Agency calling because the dealership never paid the $629 that they had promised me they would and consequently, HMF sent me to Collections over it.
I then go to the Hyundai dealership and after a lot of bullshit, the manager writes a check for $629 and sends it to the Collections Agency that they should have done MONTHS AND MONTHS ago. And everything was "settled". However, this caused my wonderful credit score that I have legit worked SO HARD ON MAKING PERFECT, and I have never missed a payment EVER, to drop 70 points. 7-0 points. I am devastated.
My manager of the dealership wrote a letter for me to send to HMF stating I was not the responsible party for this payment and it should be removed from my credit report, which I sent to the HMF Direct Dispute address as certified mail along with a copy of my credit report and a letter explaining the situation. I sent this a week ago.
Are there is any other actions I should take to remedy this situation? Any advice??
Submitted February 14, 2018 at 09:27AM by wigglewaffles http://ift.tt/2svOJPp
