Hello PF, I bought some shoes from Macy's, they broke after two weeks of use. The warranty at Macy's is 180 days, but when I tried to return them (with the receipt), they told me they don't have returns for broken products. I didn't wear them through a swamp or anything; they're dress shoes, and the laces snapped, back of the heel wore out, and the shoe separated from the bottom after two weeks of regular usage.
If Macy's will not issue a return, can I file for a chargeback under 'Not as Described', since these were sold as regular dress shoes? Would this affect my credit, and how long would it take for a return? Or am I better off just eating the purchase and buying elsewhere.
Thanks so much for your advice.
Submitted November 25, 2017 at 09:16AM by Strangeglove http://ift.tt/2AalRwl
