I didn't think much of the other beware posts for Credit Karma Tax - I have 2 W2s and a few 1099's, nothing too complicated at all. I filled out everything for federal and state, and checked the numbers with other name brand tax software to make sure calculations were correct, and everything looked good.
I distinctly entered in to the program that I would like to pay my return by direct deposit, and entered in my checking account and routing number twice (one for federal, one for state). I can't remember if you can preview the PDF versions of your returns after submission or before submission - doesn't matter too much - I look over the PDF version of my return, and everything looks good. I don't worry about it.
My federal and state returns are accepted, and my federal payment comes out of my account, no sweat. Tax day comes and goes. I still owe NY state a payment, and nothing has come out of my account yet. I figure "hey these things take a few days, I'll wait a bit." Wait till a week after tax day, still nothing out of my account. I call NY state department of taxation, and lo and behold, my routing number and checking account number were left blank of my IT-201.
Here's the kicker - I filled this out, and the PDF version of my return that Credit Karma provided me has these lines filled out. From my correspondence with customer support, apparently the PDF versions "are for informational purposes only, and are not representative of what is sent to the federal or state government". What the hell?! Now I owe a late fee, on top of wasting so much time trying to figure out what was wrong.
/u/CredditKarma, will you pay my late fee for me? Customer support says I'm SOL. I will be filing a complaint with NY state, and petition to get my fee removed, but it's still annoying to have to deal with this.
Buyer beware - don't use Credit Karma for taxes next year.
Submitted April 26, 2017 at 11:10PM by vr00000m http://ift.tt/2qgJnla
