On Monday I signed on a good priced used Toyota 4runner. The dealer worked in a service contract with the loan price that I willingly signed for. (That's a totally different story). By Friday I called the dealer to cancel the service contract which clearly states I have 30 days to do with full refund minus a $75 fee. BTW, the contract added $1800 to the loan over 4 years.
My issue: The dealer had me send them an email with VIN and mileage along with reason for canceling. I have no receipt for the cancellation that's written into the contract. Dealer said the cancellation won't show up for about 6 weeks when I start making payments on the loan. I'm afraid the cancellation will "mistakenly" not go through at that point, I would be saddled with a prorated refund. I haven't received a response from their email yet, so I couldn't prove they received it if I tried to fight it.
What options do I have to force a confirmation for the cancellation? What consumer protection agencies could I defer to or bring in the loop to force their hand?
Submitted March 04, 2017 at 10:02AM by hobo_hangover http://ift.tt/2lqaSLl