I had $8360 withdrawn from my checking account. Long story short - Chase bank were able to credit $8000 from an in person withdrawal and whatever an "e-withdrawal" was however they won't credit the $360 ATM withdrawal that happened few hours after (basically wiping the account down to like $10). The fraud department supervisor "Stephanie" kept saying since it was done in one attempt(pin code), that it was the determining factor for denying the claim. I had my debit card with me the whole time when it happened and she kept saying it's not possible for it to happen the way it did since it took the person only one attempt and that I could have had someone else withdraw it, what kind of BS is that? How is this the fraud department's determination and disregard of whatever hackers/scammers are capable of doing? How is my $8000 determined as fraud but not the $360? I'm living proof that it's possible and yet she kept saying it isn't, this is so frustrating.
What steps can I take now?
Submitted November 04, 2021 at 07:06AM by Iaintscurred7 https://ift.tt/3GPDljB