My wife had a small medical bill ($250) sent to collections, which we found out that it was because the doctors office never charged secondary insurance which we were waiting for. The doctors office instructed is not to contact collections while they bill secondary insurance, which we did. This was in October.
We followed up recently and found out they received the secondary insurance payment but instead of clawing back the bill from collections and sending us balance to settle directly with the office, they just sent the amount to the creditors for our account.
This isn't ideal because we shouldn't be paying fees and interest for the office's mistake, and we also don't want to acknowledge the debt (though I'm not sure if the office's payment does that). I'm also not sure if by not disputing the debt initially, we've lost our chance.
How do you recommend dealing with the creditors vs office? What are our rights and options?
Submitted January 23, 2020 at 09:32PM by hippopotamus82 https://ift.tt/2sQWIaM
