Hi
I am a customer of capitalone and have a couple of personal bank accounts with them. I usually get notifications when direct deposit is posted. This time I didn't get it. I logged on to the web site and my accounts did NOT show up. I called the customer service and they couldn't pull up my account neither using SS, address, or bank account numbers. It is like I was never in the system !!!!!!!!!!!!!!
This is absolutely incredible. I have been googling up and down. I asked about frozen accounts (not that I am involved in any judgement or have any known debt) but I was told that even then they should be able to pull up the account info in that scenario.
Has anyone seen this? This is unbelievable and I don't know what to do :-(
Submitted August 25, 2019 at 09:00PM by KBlanket https://ift.tt/2MBnqMY
