Okay, I don't feel very negatively to much. But if anyone is considering buying anything from AlienMood, GO AHEAD AND STAB YOUR EYES OUT NOW!!! They drop ship, buy from other companies and then sell for almost double the price. (reverse image search and buy from actual companies) Then it takes 2 months to recieve the items, cheaply made and doesn't correlate with their sizing charts. When you reach out to them, they ask for photo proof, fine. Then takes 3 days to tell you to resize the photos, then 3 more days to tell you to take more photos with a tape measure aligned with the clothing. Then will sit there with obvious communication as to what the request at hand is, and ask you to reiterate it about 2 or 3 times. Each time I think the conversation is completed I keep an eye out for a refund and it never comes which prompts me to check my email and find the long chain of more than 40 emails back and forth. Today I log in to find them asking for the 5th time if I still haven't recieved a certain item. They claim they are too small of a company to offer free return labels so they just process the refunds based off the pictures. I wish they would just take their shitty clothing back and give me my money? I'm down $300 dollars from this experience and, yea, I'm a bit frustrated about it.
TL;DR AlienMood sucks, 4 months later and I still don't have my return. Stab your eyes out while you can or just reverse image search to find actual sellers of products.
Submitted May 23, 2019 at 11:44AM by h0neyxpie http://bit.ly/2HNVwZq
