I'm sure you are aware by now, but J. Crew has been experimenting lately with adding their J. Crew Factory items to their mainline website's sale section.
This is particularly annoying to me, as I have a saved bookmark with all of my sizes filtered, but now my filtered results are 90% J. Crew Factory garbage. There is no current way to filter out the results, aside from searching individually for a specific item.
Here is the latest response I have gotten from emailing customer service:
Happy to explain! As a company, we been evaluating some things and putting our customers' feedback into action. Adding Mercantile items to your J.Crew site is something we're trying - so sorry for your disappointment. I don't know what exact changes are in the near future, but you're welcome to keep an eye on the website. Don’t hesitate to reach back out if you have any additional questions – always happy to help!
Submitted May 21, 2018 at 02:26PM by NinjaChemist https://ift.tt/2GCk19d
