Hello
I've recently found out that I have lost over 100k from my St George savings account. This account has no direct access to external accounts and transactions must first be made to an everyday banking account. However, this is a shared account with my mother who has been putting in savings for me.
The fraudulent transactions have occurred over a three week period a few months ago. This was done in 18 separate transactions amounting between $4000 - $10000. These transactions were carried out with the descriptions of "phone transfers" & "internet withdrawals" to two separate account numbers, with one being my mother's and another which is unknown. I believe the fraud has occurred by first transferring to my mother's everyday banking account. This is currently all my knowledge of the situation.
This has only recently come to my attention as I do not pay attention to that bank account and have had poor communication with my mother due to recent personal issues. I really regret not constantly checking my bank accounts as I should've caught onto the matter long before 18 transactions. However, I really can't comprehend how the bank has allowed all these suspicious transactions to be carried out consistently for weeks, and have no red flags raised.
My first step will be going to the branch to lodge a complaint. However, I am really worried about how long this process will take and whether or not I will be able to retrieve all my money back. Has anyone else experienced something similar and would like to share their experience and process? I know credit card fraud is common, but have never expected my savings account to be defrauded.
Thanks
Submitted December 03, 2017 at 04:15AM by aevlt http://ift.tt/2jatagp
