I filed an amended return this year through H&R Block, waited over 16 weeks for it to process only to be told they were not able to process my amended return. Did not say why or give details other than the fact it was not processed. They gave me a number to call with a specific extension. I have been calling almost every business day, multiple times a day, within business hours, for about a month now and it is the same experience every time. I put in all my information and go through all the prompts. Then transferred to the extension. It rings once then an automated message comes on saying “due to the high call volume, we are unable to take your call at the time. Please try again at a different time” and it immediately disconnects the line. So they’ve made it virtually impossible to contact them. How can I get this issue resolved? Has anyone else had the same experience or successfully got in contact with a real person?
Submitted June 17, 2022 at 10:22PM by TittiesnPitties https://ift.tt/Zkdi2Ep
