I closed my account with Bank of America 1 year ago, and 1 week ago found out it was still open. It had accumulated some charges (no idea where they're from) as well as penalty and interest fees for non-payment.
I called BoA as soon as I found out that the account was still open, and they said they'd forgive the fines and place a fraud alert. It seems like they've at least temporarily credited me for the balance on my account, but my credit score dropped 200 points! We are planning on applying for a new mortgage soon and this is terrible timing.
Is there anything I can do? I've spoken with BoA representatives on the phone a few times and things are getting worse. I feel like they don't care about me now that I've left and won't lift a finger to correct their mistake.
Submitted December 04, 2021 at 09:08AM by nunquamdormio17 https://ift.tt/3G567LY
