I bought a 2019 nissan altima new about 2.5 years ago so the factory warranty is still in effect. About a month ago I started to have radar issue (it disables itself) and brought it into the dealership expecting a factory swap. I have no after-market mods nor accident of any sorts. Today I was told that I need to pay out of pocket because the internal radar bracket has bent and the dealership wants to charge me $100 for bracket, $900 for labor, and $1000 for a new radar.
From my perspective, I have always followed the proper maintainces and drove as intended. Yet, the part just failed so it would make sense to have it covered under factory warranty. Talked to the manager and he claimed that some rocks probably went inside the car and happen to only hit the bracket to bent it up (~90 deg) so I will have to pay. Talked to the service advisor and he said he always replace the radar and mount together (what?) and I don't even know where to start with the $900 labor.
At the very least, if the bracket is somehow bent without any exterior damage, I would be ok with replacing the bracket (official part website listed it as $50) + labor for calibrating the radar. But asking me to pull 3k out of no where (no prior communication through this whole month) is not sitting very well with me and I feel like they are trying to pull a fast one on me. What could I do? I just want my car to work.
Submitted November 30, 2021 at 10:12PM by love_echo24 https://ift.tt/3d4Swrk
