I woke up yesterday to find that my bank account was frozen. All of my funds were locked and my debit card was deactivated.
I called the support desk, and they never specified why specifically it was frozen but that they were starting an investigation and they asked for identifying information.
They want:
Passport. Picture of me holding the passport. Picture of signed social security card. Bank statements for 3 separate banks.
The problem is I am in Lebanon right now, and did not bring my social security card. I provided passport, picture of me holding the passport, picture of my driver's license, and bank statements for two of the three banks requested. The other account has been closed.
They will not budge.
Do I have any recourse, or did I just lose several thousand dollars?
Submitted November 20, 2021 at 06:20AM by NanoBytesInc https://ift.tt/30KZi2w
