On March 31, 2021, 2pm I received a notification in my cellphone that I have a pending transaction in Western union App.
As I check it there is a pending transfer and immediately I called western union using my cellphone and my cellphone cannot doesn't have an outgoing call. So, i used my employer's landline phone. And I check my other bank accounts chase and BMO, the BMO have a pending zelle transfer and Chase account is freezed. When I call chase, they told me that there is a wire transfer of two transactions of 8,500.00 dollars, total of 17,000.00 dollars. I told them it's unauthorized and that is not me.
And they said I need to file a complaint or affidavit letter which they will provide. So the next day, April 1, 2021. I went to chase branch near in my place and file the "forgery packet" which they provide and sent it to them with the help of their local branch which confirmed they received it. And on April 3, 2021, I went to the Skokie Police department to file a police report and send the report to chase to their local branch thru fax on April 6 and April 14 to resend the "police report from Skokie Police department" and the form from FTC for the identity theft report and the form which I filed from IC3 online. I send the 3 supporting documents to them even they did not requested it. Since April 1, every day I am calling Chase claim department just to make follow up of the status of my claim. I am so desperate that I need the money back to my account because I have so many obligations like mortgage and recently my son is tested positive and that cause me and my wife to quarantined more than 2 weeks on April 1 -18. We are being depleted to our funds. And when I call chase last monday May 3, 2021 to follow up again and they said that I need to wait for 5 business days after the escalation of the status of my claim for the fraudulent wire transfer of 17,000.00. I just received the letter from chase denying my claim that I reported on March 31, 2021 and filed an affidavit or their forgery packet on April 01, 2021 and send the supporting documents on my claim. On their letter they said that I benefited from this fraud. That is not true. My account from them is been compromised as well my other bank accounts and online monetary site like paypal, coinbase, bmo harris and western union. All of them have refunded me and reversed all the fraudulent transaction happen on March 31. And last April 23, I received a mail letter from TMOBILE stating that my account from them have been compromised and unauthorized activity happen on that day, March 31. PLEASE HELP!! I AM DESPERATE TO RECOVER MY MONEY IN OUR BANK. ME AND MY WIFE IS WORKING IN THE HEALTHCARE AND THIS
THINGS HAPPEN. CHASE DECISION IS WRONG! PLEASE HELP US! I need an advice..
Submitted May 11, 2021 at 08:29AM by IneedHelp4myfamily https://ift.tt/3tDpAga
