My Fidelity account is locked and has $7000 in there so I'm doing my best to unlock my account.
Fidelity asked for my identity, bank statements, and proof of address.
My PO Box has a physical address attached to it, so I've been using my PO Box physical address for everything since I just live with a friend and pay them cash every month.
Usually when companies ask for my proof of address, my bank statement or car insurance with suffice. I've faxed that over to Fidelity and they verified my identity and bank statements but they said they strictly need a gas/electric/rent bill for proof of address and for me to confirm my account and to unlock it.
I don't know what to do, and I'm wondering if I should just tell them straight up that I accidentally used my PO Box physical address as my address, but I don't want them to close my account and take my money. I'm not going to do anything illegal as well like forging a bill as it could get me in legal trouble.
My current plan is to wait until I get a new address where I actually pay the bills, then go to a local Fidelity office to show them I changed my address with the corresponding bills to back it up. It might be a few months to a year from now until I'll have a place of my own though.
Also, because of covid and the current stock situation now, it might be best to lay low for now.
Is it even legal for them to keep my money indefinitely? Does anyone else have the same experience or advice? Please help!
Submitted February 26, 2021 at 09:13PM by poboxFidelity https://ift.tt/3bEvN4q
