SO to make a long story short, I moved and Spectrum sent me new equipment. There was confusion on what to do with their old equipment and the tech told me to hang onto it in case it will be needed later (The new equipment was not working initially).
Fast forward 2 months and the old equipment is sitting in my closet. I get a call from a debt collector telling me I owe spectrum $160 for equipment theft. Spectrum NEVER tried to contact me in any way and I have been paying my bills on time to them. I explain the situation to the debt collector she says contact spectrum.
I contact spectrum, she says "oh my, yep that's a mistake on our end" makes notes for the collections department to stop my case and tells me where to send the equipment.
That's where I am and I'm concerned that the damage has already been done and my credit score will be affected. Is there anything I should be doing?
Submitted August 13, 2020 at 09:33PM by Go_Home_Please https://ift.tt/3iIt9wz
