My GF got..got. My girl friend recieved a call from Bank of America representative claiming her account has "suspicious" activities. This lady "representative" according to my girl friend sounded like every BOA employee she dealt with, not like your typical thick indian accent or robocall. She was able to tell my girlfriend her and her families addresses, phone numbers, and other information about my gf to reel her in. She got my girlfriend to answer a couple of security questions and before you know it they were hacking her email account and attempting to withdraw some money from her account. Luckily my girl friend caught on and was able to call the REAL bank and freeze her account... Def a bummer, but we thought she was able to walk away with just the inconvenience of switching her bank accounts and deleting emails/setting up new ones.... the end.
Except not. They theives locked my girlfriend out of of her account, then the real BOA suspended the account so my girl friend at this point lost complete visibility of her transactions. In that span The thieves were able to process and complete almost $14000 out of her line.
So that is pretty weak. She didn't even think she had a limit that high. And she never recieved any sort of communication from BOA about this specific transaction until she recieved her new account and saw it her self.
Aren't there safe guards that freeze the account? How was it able to process in less than a day?
Hopefully she will be able to get that sorted. I told her to file a police report ASAP. These people are professionals and could do more damage in the future. Please share any other helpful recommendations if you have any.
Tldr. Pro scammers were able to trick my girlfriend and take out 13k out of her CC.
Submitted November 19, 2019 at 07:47PM by ROLOTONYBROWNTOWN785 https://ift.tt/2qhGHtn
