Each time they've sent a bill my wife has called and explained the double billing and someone has said "ok no problem, I'll fix that for you" and then we get another bill.
The last bill we got maybe six weeks ago, she called them and got them on a three way call with our insurance, and they got it all squared away, the company agreed there was a billing error and said we would receive nothing further. Today we received "FINAL NOTICE" that the bill is going to collections in 30 days.
I am going to call them tomorrow, are there any key words I should be aware of or any procedures I can request/threats I can make to get them to finally correct their system and not send this to collections?
Submitted October 08, 2019 at 08:51PM by originalsnot https://ift.tt/30ZZqpm
