I currently have an account with Fidelity and find their customer service to be great.
I was thinking of opening a second account with Schwab and wanted to see how they compare with Fidelity on:
1) Customer service - Fidelity has very knowledgeable reps who pick up the phone right away and can even explain mechanical issues such as EFT and wire transfer steps in details. The few times when something has gone wrong, Fidelity customer service has been great
2) Online security - Fidelity has 2 FA, money transfer lockdown and decent (not great) security for phone call-in verification
3) Website - Fidelity website is well designed and easy to navigate
Curious how Schwab stacks up especially on 1) and 2).
Thanks
Submitted October 21, 2019 at 07:49PM by sparkling_caret https://ift.tt/2MZWeFx
