Hello,
I previously owned Delta SkyMiles Gold card - $95 fee card. My card was then upgraded without my permission to a $495 fee Delta SkyMiles Reserve card.
I called AmEx and got it cancelled, the rep who cancelled my card said: "Their records indicate that I reserved it over the phone. They have no other records of me making this upgrade request. They're sorry for this mix-up and that the person who upgraded my card would be reprimanded"
She gave me a reference number that I can check back in on in 60 days to see how this matter is resolved.
This smells like big bank bullshit and legit sounds like it's illegal. I noticed in time, but I urge everyone else to to also be vigilant of this nonsense.
Submitted October 12, 2019 at 06:32PM by TheRealFakeSteve https://ift.tt/2IKpWgk