Link to OP here: https://www.reddit.com/r/personalfinance/comments/bgexzj/united_airlines_not_honoring_their_agreement_for/
Thanks to everyone for input. It was actually my mistake - i applied for the refund using the ticket numbers for my rebooked flight, not the segment that was canceled by United. When I reapplied for a refund for difference in fare, using the original ticket numbers, they processed and accepted the refund.
Thanks to everyone for their info and input!! You guys were (mostly) super helpful. Next time I'll definitely use a VOIP and call them, and hopefully avoid this whole fiasco.
To the redditor who thought it was "fishy" that I have so many posts about getting money back from airlines... yeah?? I fly a lot and have experienced an incredible amount of delays/cancellations... of course I try to get my due recompense. That's not shady or dishonest - that's just good business. I would hope you (and everyone in the PF subreddit) do the same. And to the redditor who called me a liar and accused me of making the whole thing up for karma... good call bro. You saw right through me. 🤦🏼♂️
TL;DR. Used original ticket numbers for canceled flight, applied for refund for difference in fare, refund was approved. Took some work but got my money back. Thanks to all for their input!
Submitted May 01, 2019 at 06:16PM by schaferlite http://bit.ly/2IRSarb