Was on a canceled United flight from Delhi to Houston 2 weeks ago. United canceled the flight, promised to refund the change in flight fee, and the difference in fare for flights going to the same final destination that were booked in the same class.
Long story short. I re-booked a new flight with United, same class (Economy) to the same destination. The ticket was $432 more expensive ($864 really, as I had to purchase a ticket for my wife as well). So last night I get an email saying I've been approved for a refund for the 2 x $300 flight change fees, but not the difference in fare. Customer support is giving me the run-around; what advice do yall have?
Submitted April 23, 2019 at 06:50AM by schaferlite http://bit.ly/2UyMaVt