First off, Dentalworks is shady af, I highly advise against using them. They scared my wife and I into basically getting a “super cleaning” which cost us hundreds out of pocket, and then they did a terrible job with a filling that I got and my next dentist had to fix it.
All that aside, I got a filling in 2017 and paid what I was told the balance was with my HSA, around $400. I then receive a bill from them a few weeks ago for $850 for the same services.
I called them and asked where this came from and why it was so much, and they immediately said, “Oh it looks like your insurance company decided not to pay for this, we’ll contact them, don’t pay the bill yet.” I was confused because I thought this was all taken care of. We also just changed insurance providers at work, so I thought maybe it had something to do with that.
So I wait a few days and I receive a letter from my 2017 insurance company denying any coverage claiming “insufficient pocket”. Great.
Then yesterday I received another bill from the dentist for $850
My gut is that this has something to do with us switching providers, does an insurance company have a responsibility to pay for services retrospectively if you changed? I have not been receiving bills for this until a few weeks ago and it all seems really shady, what are my options?
Submitted April 06, 2019 at 03:38AM by timross14 http://bit.ly/2uMcst9
