Hey everyone, I started a new job December 2nd, which meant that my new 401k would become active in January and I'd start receiving my employer match with every contribution I made. I did everything properly on my end and had my 401k set up and ready to go. However, my first paycheck comes in January and my contribution was never taken out of my paycheck, which means I also missed out on the employer match.
I notified payroll of this issue and they said sorry, they'd fix it. Now paycheck 2 rolls around and they still forget to take my desired contribution out of my paycheck, meaning I missed out on another pay period of employer matching.
Payroll finally fixed the issue with paycheck 3 but claimed they couldn't make up the extra $500 in matching funds I should've received. The payroll person said sorry, but you can only get a match when a contribution is made.
Is there a legal reason for this or is it just company policy? I asked the payroll lady for clarification but she's been unresponsive through email these past few days, I'm going to go have to find her desk Monday and ask.
I just feel like I'm entitled to this money as part of my employment agreement and that they should make it right since the issue is due to their error. Any advice for me?
Submitted March 24, 2019 at 12:33PM by Bayes_the_Lord https://ift.tt/2TvKL1s
