I'll admit that as a poor grad student, I love the REI garage sale.
That being said, some of the things that REI takes back make me mad.
Examples:
1. Gregory wanderer 70L ($180 -> $45)
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Returned for: "lid closing string broke"
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Here is the damage
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The previous owner took this bag to Vietnam and then returned it (how do I know? They left a receipt for a jacket they bought in Vietnam, and some other things in the pockets)
2. Bludstone super 550 boots ($180 -> $45)
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Returned for: "used, leather warped"
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I mean... yeah the leather warped... because you walked like 200 miles in the boots? The tread on the sole is heavily worn down.
TL:DR Abusing REI's customer service like this is how we lost the LL Bean return policy.
Submitted March 18, 2019 at 01:15PM by OmicronCeti https://ift.tt/2HGfhDu
