I noticed that my phone bill was $20 higher this month. I logged into my mobile provider account and saw a third phone listed on my account. My phone and my wife's phone were still there, but a third phone, iPhone XR, was added in mid-December. It was listed as an upgrade, and that I owe $799 in $20 monthly installments to pay it off. I contacted my mobile provider, and they informed me that it was purchased in a far away state that I've never visited. They said the authorization was done at the store using my driver's licence. The information about my license sounds correct. However, they can see that the phone has never been activated/utilized as connected to my account. The billing address on my account was changed to a place in a third state I lived long ago (2012) that matches what is on the license. The license itself is still in my possession and is valid, but this is not my proper billing address. I am not sure how this information could have gotten out. Is it possible a duplicate was made/found?
The mobile provider has initiated a fraud form, and said it will take 7-10 days. What else should I be doing right now to see what other theft may be happening, and how can I best protect myself going forward? Is this a common scam? Thank you.
Edit - I viewed my credit report and I did not see anything else strange.
Submitted February 21, 2019 at 08:10AM by FraudCheck1 https://ift.tt/2GXvnbB
