Mother had surgery and received a letter from insurance in the mail 2 days later saying they won’t be paying for the 1 day/ 10k+ room stay which was per the dr’s orders. Do we have any options?

The insurance is Anthem which my mom gets through the hospital she works at which also did the surgery. We assumed that after the 3.5k deductible that it was covered. She found out two days AFTER the surgery that they won’t be covering it and the room stay is estimated to be iver 10k for the day. She doesn’t have that kind of disposable money and I’d like to see what our recourses are. Worst case scenario, I guess I would have to pay but I’ve been saving for a home so that would suck.

Submitted January 04, 2019 at 09:57AM by hawkeyes27 http://bit.ly/2SGMCkI