TL;DR My Dad was contacted by a debt collector via phone and home mail address 3 years after a tool was supposedly rented. Had he been contacted earlier by the hardware company (all they tried was an email of his that's long since been deleted), he could have taken appropriate action with returning the tool. Now he has to pay a large fee for a companies lack of initiative it seems. The company who's contacting him is legit, I looked them up.
3 years ago apparently my Dad rented a tool, which to his knowledge he can't recall ever renting and if he did I'm pretty sure he would've returned it. Now he's being contacted by a debt collector for said tool. After being contacted by the debt agency via phone and home mail 3 years later, he voiced he had no clue what's up with the tool and opened a case with the debt collector. The hardware company then responded to the debt company's case claiming that three years ago, they contacted him via e-mail. However he no longer uses that email and it's long been deleted. His main argument here along with mine, is very simple. The company that claims he should owe the full fee for the tool obviously has access to his home and phone number, since this is how the debt company contacted him, and how the tool was mailed to him. If he had been contacted via these methods earlier, he could have taken appropriate action with the company that claims he owes the tool. It seems he's the victim of the companies lack of initiative, or lack of competence regarding a possible inventory mistake. Now three years later, they went "oops let's try and get this guy" hoping he would just abide by a debt company trying to intimidate him. What can I advise him to do to dispute this charge? Can the company send a debt collector after him this late after said rental? Should he request proof he even rented the tool in the first place? How do we know this company doesn't have this tool, and just goofed? The entire situation seems odd to me.
Submitted September 26, 2018 at 01:53AM by potato_pocket https://ift.tt/2OLRrH7
