I went to verify that my internet bill was scheduled to be paid tomorrow. My bill has been $54.99/month for 100 mbps for the past 12 months, so I was a bit startled to see that the pending charge was $64.99. After looking at the bill details I realized the base rate was lowered to $44.99 for 100 mbps (which matches the price that is currently advertised) with a line that says "Ultimate 200 Upgrade $20.00." I know over the course of a year that only makes a $240 difference, but it's still pretty maddening that they'd try to slip that through unnoticed.
I called and had them adjust me back to the $44.99 rate. If you have Spectrum and have autopay set up it may behoove you to peek at your bill and make sure they haven't done this to you.
Edit: peek not peak
Submitted February 27, 2018 at 10:14AM by smsevigny http://ift.tt/2HQ2mMX
