(Though it's no excuse of course) I have been rather busy this past month and recently got sick and forgot to pay my Chase credit card bill, which meant I ended up with a $25 late fee. I just paid today, which was about 2 days late, and immediately after paying online, I called their customer service number.
Funnily enough, I didn't even have to ask for her to refund the late fee, because she knew right away that that was what I was calling for. I remained polite and she refunded it for me. (I also have the fact that I typically pay the bill on time and this was my first time paying late, so if you're a late payer, this is probably not the best policy).
There's no harm in asking!
Submitted February 13, 2018 at 08:48AM by tinywavesofshivers http://ift.tt/2HdsPnB
